My Little Jules Returns and Exchanges Policy
For any exchange or return, please fill out Exchange/Return form included with your order or download and print one out below. Please note that Shipping fees inquired by the customer are non-refundable. We do not offer prepaid shipping labels for returns and exchanges.
- FULL-PRICE ITEMS: Can be returned or exchanged within 30 days of shipment.
- SALE ITEMS: Items purchased at a reduced price or with discount coupon can be returned for store credit only within 15 days of shipment. No exchanges.
- FINAL SALE ITEMS: Items purchased at a total discount of 50% or more, returned without tags or with signs of tag tampering, or in used/damaged condition do not qualify for returns or exchanges. Returned final sale items will be donated without notice.
- SHOES: Shoes returned with postage stickers attached to the original shoe box are considered used and will be processed as final sale. Joyfolie shoes returned without included Joyfolie clips are subject to $10 fee.
- EASY PAYMENT PLANS: See FULL-PRICE ITEMS, SALE ITEMS and FINAL SALE ITEMS. In case of money refund, returned items(s) are subject to 15% restocking fee.
- FREE SHIPPING ORDERS: Are subject to $6 shipping fee if customer returns 50% or more of the order or new order total falls below free shipping minimum.
- PRICE GUARANTEE: If purchased items are permanently discounted within 7 days of order shipment, we will offer price adjustment in form of store credit. Customer must contact us within 4 days of price reduction to request price adjustment. Flash sale and Easy Payment Plan items do not qualify for price adjustment.
We do not hold items for exchanges. The only way to guarantee your exchange items is to follow
QUICK EXCHANGE instructions below.
- QUICK EXCHANGE: Does not apply to final sale items. Place a new order for the items you want and send unwanted items back for a full refund. You will get shipping reimbursement at the least expensive rate available for your Quick Exchange order in case any shipping was due. Must be equal value or more as returned item(s). Include your quick exchange order number with your return.
- REGULAR EXCHANGE: Fill out the form/exchanges form.
SEND ITEMS BACK TO
My Little Jules, Returns
23488 US Hwy 19 N
Clearwater, FL 33765
My Little Jules Returns and Exchanges policies are subject to change without notice.